Customer Discovery - An Overview

Join ALPHA's interactive workshop to hear about the benefits of Customer Discovery and learn what you can do to conduct them effectively.

Join ALPHA's interactive workshop to hear about the benefits of Customer Discovery and learn what you can do to conduct them effectively.


ALPHA Innovation’s Customer Discovery workshop, aims to provide busy business founders, marketing and sales teams with an overview of an easy-to-learn technique used by startup and global companies to identify new opportunities for under-served customer personas in new or adjacent markets.


Head of Innovation, Kevin Sexton, will introduce participants not familiar with the technique, to a high level intro of: what it is; why do it; what is involved; tips to get the most out of it.


During the hand-on section of this workshop participants will be taken through the ALPHA Innovation Customer Discovery Plan Template and leave with their very own month-by-month set of actions which will help them get started.

You will leave the workshop with:


  1. An understanding of how to conduct your very own Customer Discovery interviews
  2. A prioritised list of Key Considerations most relevant to your business
  3. A step-by-step Action Plan that will get you started


Attending the workshop will also give you the opportunity to shape future workshops and avail of furhter coaching.


Tea, coffee and sandwiches will be served.


This workshop is timed to celebrate Local Enterprise Week 2023, an initiative of the Local Enterprise Office, Donegal.